While evaluating the close of one year and making plans for the upcoming year ahead, it is a valuable tip to remember the worth of a reward. Simple tokens of your appreciation towards customers, staff and team members can pave the way to smoother transactions throughout the year. Read More

Often our biggest constraint in business is ourselves. We try to personally take on the expensive tasks that would normally need to be outsourced so that we can preserve our cash resources for other needs within the business.

Although there is certain logic to this, the downside is that it means we have created our own artificial ceiling. We have set a limit on our business' ability to succeed that is significantly less than what could be achieved. Read More

In order to thrive it is not enough to survive but grow. But a growth strategy doesn't necessarily have to be a high risk strategy. Too many business owners embark on an unnecessarily dangerous journey by trying to be everything to everyone.

A highly esteemed business professor at Harvard by the name of Michael Porter expressed the view that there are only two ways a business can gain a competitive advantage. Read More

Customer loyalty is not to be overlooked - at any time of year - but during the holiday season it is opportune to show a little extra appreciation for those who keep your business alive.

Depending on what research you look at, selling a product or service to an existing customer can be five to eight times more profitable than selling the same product and service to a new customer. Read More

2011 has been a tumultuous year. We have seen plenty of evidence of nature at its worst and the economic decisions made by various parties haven't made for a jubilant time either.

If you haven't done so already we strongly recommend that you take a look at your business and identify the areas of risk. Read More

It is the time of year when parties are in full swing and the atmosphere is filled with excitement for the upcoming holidays. Parties are a great opportunity to network and meet potential contacts for the New Year. It is also the perfect time to thank your customer, suppliers and employees for all their help and support during the year. A little bit of holiday cheer can go a long way. Read More